Services

Engagement solutions

Contact point services

Inbound messages and calls

For initial sales, customer support, Tier 1 help desk, and escalations via phone, social media, email, and other means.

Uninterrupted customer support

24/7 contact points with flexible usage-based pricing.

Calendars and scheduling

Handling appointment requests, considering scheduling conflicts, and coordinating among participants.

Outreach & follow-up

Outbound sales

To follow up on recently completed projects regularly and promptly for quality assurance and customer satisfaction measurement, re-engage with existing but inactive clients, or cold call completely new leads.

Purchasing assistance

We contact the candidates you shortlist, process the received responses, and ask for clarification if required.

Quote preparation and follow-up

For situations when price quotes are issued routinely with emphasis on accurate details.

Flexible usage-based pricing that helps you stay in touch with your customers

Broadstone.io helps businesses adapt effortlessly by providing scalable remote outsourcing solutions with a light footprint, billed by the hour.

We always assign, for each of your tasks, the appropriate talent in the right capacity and just for the period a given service is required. This eliminates the risk and burden of overheads, as well as any mismatched or less than ideal capacities.

Check out our blog to see how we have handled some of our projects and, in general, for more detail on how we work.

Contact us

Let's talk!

Contact us to explore how you can improve your business flexibility and lower your risk through our outsourcing services.

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