Services

IT support services

System administrators, due to the nature of their work, can oversee a large amount of potentially sensitive data within your IT system. Thus, we always prioritize data protection, confidentiality and trustworthiness.

Planned interventions & troubleshooting

Planned interventions

Regular and foreseeable tasks include expected software upgrades, installing, configuring, and localising new software, and setting up and monitoring backup solutions.

Troubleshooting

Whenever a problem arises, remote support is available to minimize business outages and alleviate headaches.

Office & home office workstations and devices

Windows & macOS

Remote system management for your computers: setup and configuration, optimization, implementation of virus protection and firewalls, and troubleshooting.

Office 365 and other applications

Installation, configuration, and troubleshooting of a wide range of software remotely.

Android and IOS

Management of mobile devices, including user devices that are part of your BYOD (Bring Your Own Device) approach.

Servers & cloud

Websites

Managing the infrastructure of your hosting environment, including domains, emails, FTP, and databases.

CMS systems

Supervising a wide range of content management systems such as WordPress, Drupal, Joomla, Shopify, Magento, Squarespace, and Wix.

File servers and NAS

Remote management of Synology and other storage solutions, including implementing and supervising backups (and restoring them, should the need arise).

Cloud-based office platforms

Overseeing a range of cloud-based suites such as Google Workspace, Microsoft 365, and Amazon WorkDocs. This includes setup and ongoing management.

The IT support services offered by Broadstone.io are available remotely for both planned interventions and troubleshooting.

Broadstone.io helps businesses adapt effortlessly by providing scalable remote outsourcing solutions with a light footprint, billed by the hour.

We always assign, for each of your tasks, the appropriate talent in the right capacity and just for the period a given service is required. This eliminates the risk and burden of overheads, as well as any mismatched or less than ideal capacities.

Check out our blog to see how we have handled some of our projects and, in general, for more detail on how we work.

Contact us

Let's talk!

Contact us to explore how you can improve your business flexibility and lower your risk through our outsourcing services.

Sending...
Your message has been sent. Thank you!