How does outsourcing to Broadstone.io work?

Gradual alignment with your processes

Broadstone.io uses an adaptive approach to the process handover to take over, and at the same time document, your processes.

1. We discuss with you the roles, tasks, and processes to be outsourced. This discussion covers as many details as possible. With project-based pricing, we will base our price proposal on this discussion.
2. We start our work based on this discussion. To keep you in the loop, we send you any questions we might have as they arise, and your feedback is incorporated into our work.
3. We document the process in detail and keep the documents up to date. This documentation results in robust business continuity and easier onboarding and substituting compared to simply passing on the information orally when the need arises. It also helps to comply with process-based approaches such as ISO 9001.
4. Drawing on our experience of working with a broader range of clientele, we address process improvement considerations and make suggestions. Any agreed changes are reflected in the process and its description.

The assurance of the outcome of the service is always based on the agreed process.

Vetted contributors

We rely on our vetted contributors, some of whom are Broadstone.io employees; others are freelancers: virtual assistants, marketers, graphic artists, IT professionals, and more.

We work with our experts on an ongoing basis, regularly assigning them tasks we receive from our clients.

This arrangement has several advantages for our clients, including high levels of contributor commitment when it comes to projects we send their way, including yours. Monitoring contributor performance on an ongoing basis enables us to find the talent best suited to your specific project.

Learn more about why to work with Broadstone.io.